We work hard to ensure our products are available in as many locations as possible and are constantly evaluating ways we can improve the experience for our customers. If your country is not listed at checkout, please contact us at email@example.com, and we will do our best to include it.
The shipping cost will be calculated at checkout. For orders outside the EU, customers will be responsible for any additional customs expenses.
All orders will be shipped within three working days after the payment, via express shipping option with 2-5 day delivery. If your order hasn’t arrived within that time, please contact us.
We do not ship on Saturday or Sunday.
For modifying your order, please contact us within 12 hours of order placement.
SHIPPING OF PRE-ORDER ITEMS
Pre-Order items are purchased BEFORE PRODUCTION and are not ready to ship.
Thus, pre-order items have their own estimated shipping date which is located in the description of each item and at the checkout.
If you have already available items in your order together with preorder items, we will ship those immediately, unless you want the items to be shipped together. In that case, please notify us immediately at firstname.lastname@example.org.