Refund policy

RETURNS AND EXCHANGES

You may exchange or return your items for a full refund within 30 days of having received them.

To get started on an international return or exchange, go to the following page: https://www.miret.co/pages/returns-exchanges

After the exchange or return request has been processed, you will receive the instruction for further processing.

If you refuse to pick up the package, or if you don’t collect the package on time which results in the package being returned to us, the shipping costs will not be refunded. The package that is returned to us will be considered a return and you will be refunded the amount for the product. A new order must be made to resend the package.

Items need to be unworn, undamaged, in re-sellable condition (i.e. no creases or wear on outsoles), and in their original packaging.

We reserve the right to refuse returns that do not meet these criteria.

We process refunds within a few days after receiving the items.

Depending on the payment platform it can take up to 5 working days for the money to show on your account.

Please note that we can only process an exchange once we have received the original sneakers in good order. 

For any questions or misunderstandings about the return and exchange process, you can contact us at webshop@miret.co.

The address for returns is stated below:

Miret d.o.o.

Brezovac 31

47250 Duga Resa

Croatia